About First National

Independent agents. National reach. Your neighbourhood.

First National has been connecting Australians with the right property and the right agent since 1981. We do things differently. Here is how.

First National is Australia's largest network of independently owned real estate offices. We operate across residential, commercial, rural, lifestyle, project and property management. 200 offices. 3,000 agents. 40+ years helping Australians buy, sell, rent and invest.

But the number that matters most is not how many offices we have. It is how many communities we are genuinely part of.


Who we are

Built differently from the start.

Most real estate networks are franchises. The office pays a percentage of its income to a corporate head office. The agent represents a system.

First National is a not-for-profit cooperative. Our offices are independently owned by the people who run them. They chose to be here. They are not paying a royalty to a franchisor. Their business lives or dies on their local reputation, which means your experience as a client is everything to them.

When you work with a First National agent, you are working with someone who has real skin in the game. Not a corporate representative with a national target. A local business owner who knows your street.

That is the difference.


Our purpose

Why we exist.

To provide security, prosperity and community through property.

That means helping families find the right home. Helping owners make the most of what they have built. Helping communities stay connected through people who are genuinely part of them.

Real success, for us, is not measured in transactions. It is measured in the confidence people feel when they make one of the biggest decisions of their lives.


Recognition

Awarded for the things that matter most.

In 2025, over 60,000 Australians voted First National the most loved real estate agent brand in the country. The Finder Legendary Service and Most Loved Real Estate Agent awards. Our second Finder win in four years.

We are proud of it. But it belongs to them.


Community

More than real estate.

First National offices are active members of their communities. Not because a corporate policy requires it. Because they live there.

We are proud to partner with RizeUp Australia, dedicated to supporting families impacted by domestic and family violence. Through this partnership, our network transforms empty properties into fully furnished, welcoming homes for families who need to rebuild.

Ready to work with First National Townsville? Let's have a chat today.

Our specialist sales and rental team can give you a reliable and honest market appraisal and advice on what your property is likely to achieve in the current market.

Book An Appraisal

Verified Reviews from RateMyAgent with a 5 Star average. Read more of our reviews on RateMyAgent
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Google Reviews
Handled the sale well when facing a challenging situation.
Donna Glass
4.9
Donna Glass 81 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Handled the sale well when facing a challenging situation. It's a tough sale with a pesky buyer, but Donna managed it well a...Read more: Handled the sale well when facing a challenging situation.
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
20 Morstone St, Annandale Queensland 4814
Kim provided everything I was looking for in an agent.
Kym Wilson
5
Kym Wilson 55 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Kim provided everything I was looking for in an agent. Kim has a clear understanding of the market which she communicate...Read more: Kim provided everything I was looking for in an agent. Review submitted by Cherie Mara 31 Jul 2026
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
18 Barbarra Street, Picnic Bay Queensland 4819
Went above and beyond!
Tanya Amos
5
Tanya Amos 6 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Went above and beyond! We recently sold our house with the expert help of Tanya at Helen...Read more: Went above and beyond! Review submitted by Jamie Dogao 19 Jul 2026
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
4 Newton St, Wulguru Queensland 4811
Excellent communicator who fully understands all processes involved with the sale of our Property.
Donna Glass
4.9
Donna Glass 81 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Excellent communicator who fully understands all processes involved with the sale of our Property. Donna continually demonstrated strong marketing knowledge, negot...Read more: Excellent communicator who fully understands all processes involved with the sale of our Property. Review submitted by Ken and Ros Nash 06 Jul 2026
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
10 Sykes Cl, Burdell Queensland 4818
Excellent service!
Donna Glass
4.9
Donna Glass 81 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Excellent service! Great service, with clear communication and friendly nature! Than...Read more: Excellent service!
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
3/31 Harold St, West End Queensland 4810
I found Patrice to be a calm, experienced operator who gets the job done.
Patrice Dunne
5
Patrice Dunne 9 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
I found Patrice to be a calm, experienced operator who gets the job done. Patrice was willing to be flexible and accommodating to my desire...Read more: I found Patrice to be a calm, experienced operator who gets the job done. Review submitted by Herb Kuskopf 26 Jun 2026
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
8 Hammett Street, Currajong Queensland 4812
Excellent communication, experienced and committed to getting the best outcome
Michele Adams
4.9
Michele Adams 104 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Excellent communication, experienced and committed to getting the best outcome Michele is an excellent communicator and, importantly a great li...Read more: Excellent communication, experienced and committed to getting the best outcome Review submitted by Sue Taylor 13 Jun 2026
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
27 Deloraine St, Thuringowa Central Queensland 4817
Resourceful, respectful and supportive, Donna kept me informed at every step - great to work with.
Donna Glass
4.9
Donna Glass 81 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Resourceful, respectful and supportive, Donna kept me informed at every step - great to work with. I was very pleased with the service provided by Donna throughout ...Read more: Resourceful, respectful and supportive, Donna kept me informed at every step - great to work with. Review submitted by Pat Sprigings 20 May 2026
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
34 Bladensberg Crescent, Annandale Queensland 4814
Kept us informed every step of the way, excellent work,
Kym Wilson
5
Kym Wilson 55 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
Kept us informed every step of the way, excellent work, Very easy to deal with, nothing was a problem, any extra maintena...Read more: Kept us informed every step of the way, excellent work, Review submitted by Noel Duncan 15 May 2026
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
18 Sita Retreat, Burdell Queensland 4818
“Professional, stress-free, and an outstanding result beyond expectations.”
Kym Wilson
5
Kym Wilson 55 reviews
5 Stars 5 Stars 5 Stars 5 Stars 5 Stars
“Professional, stress-free, and an outstanding result beyond expectations.” Kym was an absolute pleasure to deal with throughout the sale of...Read more: “Professional, stress-free, and an outstanding result beyond expectations.”
Verified review submitted by the customer directly involved in the transaction Verified review submitted by the customer directly involved in the transaction
27 Clements Crescent, Vincent Queensland 4814